Video Library
Watch & Learn — Foreclosure & Loss Mitigation Explained
Getting Started
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Understanding Loss Mitigation Options
The clearest starting point we've found: what loss mitigation actually is, the options a servicer is supposed to review you for, and the order they get considered in. Written for VA borrowers, useful for everyone.
Source: Veterans Benefits Administration · watch on YouTube
Loan Modification
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Starting a Loan Modification: Help for Homeowners
A county consumer-protection agency walks through what a modification application looks like from the homeowner's side — what you submit, what happens next, and where files usually stall.
Source: L.A. County Dept. of Consumer & Business Affairs · watch on YouTube
FHA Loans
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Understanding FHA's Loss Mitigation Rules
FHA rewrote its loss mitigation waterfall, and the partial claim sits near the top of it. This session explains the current rules — the ones your servicer is required to follow on an FHA loan.
Source: National Housing Resource Center · watch on YouTube
VA Loans
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The VA Partial Claim Program Explained
If you have a VA loan and you're behind, this is the program to ask about by name. What it covers, who qualifies, and how it differs from a standard modification.
Source: VA Housing Education · watch on YouTube
Foreclosure
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Foreclosure 101: Loss Mitigation
Part of a housing-counselor training series. Plain, unhurried explanation of where loss mitigation fits inside the foreclosure timeline and which intervention points still exist late in the process.
Source: CEDAM (Community Economic Development Assoc.) · watch on YouTube
Protect Yourself
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Foreclosure Rescue Scams — Warning Signs
Anyone who asks for money up front, tells you to stop paying your servicer, or wants you to sign over your title is running a scam. Watch this before you hire anyone — including us.
Source: L.A. County Dept. of Consumer & Business Affairs · watch on YouTube
These videos are published by government agencies, county consumer-protection offices, and housing nonprofits — not by Cornerstone. We link them because they are accurate and free. Nothing in them is legal advice, and none of these organizations endorse us.
Articles
What Every Homeowner Should Read
Loss Mitigation · Beginner
Your Servicer Denied Your Modification — Here's What to Do Next
A denial isn't the end. It's often the beginning of a negotiation. We walk through your appeal rights, what the denial letter actually means, and what your servicer is required to review you for next.
Fannie Mae · Freddie Mac
The Flex Modification: What It Is and Who Qualifies in 2026
The Flex Modification program is one of the most widely available loan modification options — but most homeowners don't know it exists. Here's exactly how it works, who qualifies, and what you need to apply.
Foreclosure · Know Your Rights
5 Things Your Servicer Is Required to Do Before Foreclosing on You
Federal law under RESPA and CFPB rules requires servicers to take specific steps before they can legally foreclose. Most homeowners don't know what those steps are — and that's exactly what servicers count on.
USDA Loans
USDA Loan Behind on Payments? Here's Every Option Available to You
USDA Rural Development loans have specific loss mitigation options that most servicers don't walk borrowers through. We break down the full waterfall — from special forbearance to loan modification to homeowner assistance.
Hardship Letters
How to Write a Hardship Letter That Actually Gets Results
Your hardship letter can make or break your modification application. We explain what servicers and investors are actually looking for — and what common mistakes sink otherwise strong applications.
Credit & Recovery
What Happens to Your Credit During Loss Mitigation?
Forbearance, modification, short sale — each one affects your credit differently. This guide breaks down exactly what gets reported and how to protect your score while you work through the process.
Guides & Downloads
Free Resources for Homeowners
Loss Mitigation Document Checklist
Every document you'll need to submit a complete loss mitigation application — organized by loan type.
Download PDF →
Hardship Letter Template
A fill-in-the-blank hardship letter template used by our advocates — written to meet servicer and investor expectations.
Download PDF →
Foreclosure Timeline by State
How long does foreclosure take in your state? This guide covers all 50 states — judicial vs. non-judicial, notice periods, and key deadlines.
Download PDF →
Your Borrower Rights Under RESPA & CFPB Rules
A plain-language breakdown of what federal law requires your servicer to do — and what you can do when they don't.
Download PDF →
Trial Plan Survival Guide
In a trial modification plan? This guide explains what you must do — and what not to do — to get your permanent modification approved.
Download PDF →