(866) 299-5134 Ext. 1 · Rather just talk? ← Back to Website
Question 1 of 8

What are you hoping to walk away with?

Pick the one that fits best. If you're not sure yet, that's okay too.

🏠
Keep My Home
I want to stay and find a way to catch up
⚖️
Explore All Options
I'm open to retention or exit options
🚪
Exit Gracefully
Short sale or deed-in-lieu may be right for me
🛑
Stop Foreclosure
I have an active foreclosure or sale date
Question 2 of 8

What happened that put you behind?

Check everything that applies. The more context we have, the better we can help.

💼 Job loss or reduction in income
🏥 Medical emergency or illness
💔 Divorce or separation
📈 Mortgage payment increase (rate adjustment)
🌀 Natural disaster or property damage
💸 Excessive debt or unexpected expenses
👤 Death of a co-borrower or spouse
✏️ Other hardship (I'll explain during consultation)
Question 3 of 8

What type of mortgage loan do you have?

This is on your monthly statement or your closing paperwork. It matters because each loan type has different rules.

🏛️
FHA Loan
Insured by the Federal Housing Administration
🦅
VA Loan
For veterans and service members
🌾
USDA Loan
Rural Development / Section 502
🏦
Fannie Mae / Freddie Mac
Conventional conforming loan
🏢
Conventional / Private
Bank or portfolio loan
❓
Not Sure
We can help you find out
Question 4 of 8

A few numbers about your mortgage.

Rough estimates are fine. We just want a general sense before we talk.

3 months behind
Current6 mo12 mo24+ mo
⚠️
Yes — sale date scheduled
📋
Foreclosure filed, no date yet
📩
Received default notice only
✅
No foreclosure action yet
Question 5 of 8

Has anyone tried to help before?

Prior assistance affects what's still on the table. Check anything that's happened in the past.

📝 Loan modification (temporary or permanent)
⏸ Forbearance agreement
📦 Payment deferral
🏛️ FHA Partial Claim
⚖️ COVID-19 hardship forbearance
🚫 None — this is my first time seeking help
❓ I'm not sure / I'll check my records
Question 6 of 8

Who's living in the home right now?

This affects which programs apply to your loan. Pick the one that's most accurate.

🏡
Primary Residence — I live here full time
This is my main home and where I reside
🏚️
I have moved out but the property is vacant
The home is no longer my primary residence
🔑
Rental / Investment Property
Tenants live here or it's used as an investment
👨‍👩‍👧
Family member lives here (not me)
A relative occupies the property
Question 7 of 8

Where are you with income right now?

Be honest here. There's no wrong answer — we just need to know what we're working with.

✅
I have stable income — just fell behind
Employed or receiving consistent income; hardship was temporary
📉
My income has been reduced
I'm working but earning less than before
🔄
I recently returned to work
Was unemployed but now have income again
❌
No income currently
Unemployed, disabled, or awaiting benefits
🏦
Fixed income (SSI, pension, retirement)
Receiving consistent but limited income
Question 8 of 8

Almost done — how do we get in touch?

Someone from our team will reach out within one business day. Everything you share stays with us.

✅

You're all set, Maria.

Thank you for submitting your consultation request. Your answers have been sent to our team at info@cornerstoneretention.org, and an advocate will review them and reach out within one business day.

Need to reach us before then? Call (866) 299-5134, ext. 1.

Sale date within 5 days? Don't wait on the call — phone (866) 299-5134, ext. 1 or send an urgent request so we can move today.

Your Consultation Summary

Primary Goal —
Loan Type —
Months Behind —
Foreclosure Status —
Income Status —
Occupancy —

What Happens Next

1
We read what you shared and look at which programs apply to your specific loan and situation.
2
We reach out at the time you chose — no cold calls, no surprises.
3
We put together a real plan and get to work. No fees until there's a result worth paying for.
Step 1 of 8